RTA Call Centre receives half million calls in Q1, 2017 (26 May 2017)
The Roads and Transport Authority (RTA) in Dubai has revealed that its Call Center (8009090) had received 598,204 calls during the first quarter of 2017 at a response rate of 10 seconds per call, which compares well with the planned response period of 20 seconds per call.
RTA highlights Hamdan bin Mohammed Award for Innovation in Project Management in Italy (25 May 2017)
The Roads & Transport Authority (RTA) in Dubai took part in the PMI EMEAA Congress recently held in Rome, Italy as part of global efforts to promote the Hamdan bin Mohammed Award for Innovation in Project Management (HBM AIPM).
RTA opens traffic diversions at Al Sa’ada-Boulevard Streets junction (19 May 2017)
Maitha called on road users to abide by directional signage, use alternative roads and comply with the speed limits for their safety and realization of RTA’s Vision of Safe & Smooth Transport for All.
RTA Completes Metro-Style Colour-Coding of all Metro Link Buses (18 May 2017)
The Roads Transport Authority (RTA) in Dubai has recently completed colour coding of 186 Metro Link buses, which is the total number of buses deployed to run this service in Dubai public transport network.
RTA presents two papers at UITP World Congress in Canada, sponsors Hakathon contest (17 May 2017)
Al Ali reviewed the history and evolution of taxi transport in Dubai, benchmarking it to several leading international cities such as Melbourne, New York, London, Seoul, Singapore and Hong Kong.
RTA introduces traffic diversions on internal roads of DIP (15 May 2017)
The Roads & Transport Authority (RTA) in Dubai has announced the introduction of traffic diversions on internal roads of the Dubai Investment Park (DIP) and Discovery Gardens. The step is needed as part of construction works of Route 2020 Project.
Al Tayer briefs Turkish delegation on RTA’s transition to public transport (9 May 2017)
The meeting discussed means of boosting cooperation and exchanging expertise between the two parties on matters related to public transport.
RTA awards contract for roads to ’Jewel of the Creek’ costing AED375 m (6 May 2017)
RTA has signed MoU with the Dubai International Real Estate Company for funding the construction of tunnels and roads leading to the project. HE Mattar Al Tayer signed the MoU for RTA, and HE Khalil Al Sayegh, Director General of DIRE, signed it DIRE.
RTA’s Customers Council engages in direct discussion with public via twitter (5 May 2017)
"Over two hours, the Customers Council has engaged in 80 tweets focused on the taxi sector and all related services such payment through NOL, debit and credit cards.
RTA allows payment of fines for violating vehicles only during renewal (3 May 2017)
The Roads and Transport Authority (RTA) has announced a new exclusive service for individuals enabling them to pay fines for a specific vehicle at the time of registration renewal without obliging them to pay fines against other vehicles registered in the traffic file of that individual.