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Dubai’s Roads and Transport Authority (RTA) has recently launched a unified screen for customers and investors relations management, offering 10 online services via RTA website ( www.rta.ae ) on a trial base. The vendor and investor can benefit from these services through entering into the Vendor Investor Management System (VIMS). The step is part of efforts to bring happiness to the business community and save the hassles of visiting RTA offices.
“Providing unified vendors and investors screen via RTA official website aims to facilitate transaction processing for these categories. Services offered via this screen include invoices, contract management, tenders, registration and qualification of suppliers, suggestions and complaints, dashboard, contracting templates, purchase orders, auction plans and news,” said Saeed Al Marri, Director of Procurement, Corporate Administrative Support Services Sector, RTA.
“Among the key characteristics of the scheme is the improved communication channels with suppliers and investors, who can upload their invoices without visiting RTA. They will be provided access to data proportionate to the scope of their contracts with RTA,” he noted.
“This service is in line with several RTA strategic goals, such as Smart Dubai, People Happiness and Advance RTA. We will endeavour to continue the delivery of best-in-class services to the business community and keep pace with the directives of our leaders calling for nurturing an attractive working environment for our partners who are making a remarkable contribution to realising RTA’s strategic goals,” concluded Al Marri.
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