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HE Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of Roads and Transport Authority (RTA), together with HE Abdullah Al Shaibani, Secretary-General of the Dubai Executive Council, hoisted the flag of the Hamdan bin Mohammed Program for Smart Government at RTA Head Office in Umm Al Romool, Dubai. It is the second time that for RTA to have the privilege of raising the flag in its premises for one full year.
Several CEOs and Directors of RTA as well as officials of the Dubai Executive Council attended the flag-hoisting event.
Al Tayer was delighted to welcome once again the flag of the Hamdan bin Mohammed Program for Smart Government to the Head Office of RTA, following the win of the Smart Shelter initiative in the public vote category of the Program. “It adds to our happiness that the Program bears the name of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai Crown Prince and Chairman of the Executive Council. It also signals that we have boosted the confidence of customers in RTA services as reflected in the most important award of the Program i.e. the Public Vote category. The RTA has had the honor of being the first government entity to raise the flag, thanks to the Express Metro Service initiative rolled out in 2013.
“The Smart Shelter initiative is part of RTA’s initiatives in support of the Dubai Government efforts to transform Dubai into the smartest city in the world and bring happiness to people. Our intention is to encourage people to use public transport means in Dubai through improving public transport facilities and transforming them into smart facilities that offer extra channels for topping up NOL and providing instant information about bus times,” added Al Tayer.
“The initiative has contributed to enhancing customers’ satisfaction rating to as much as 91% in 2016. The RTA will soon embark on Phase II of the Smart Shelter project; which includes the activation of customers’ direct communication with the RTA, and the deployment of surveillance cameras to step up the safety of users,” concluded Al Tayer.
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