Etisalat and Telserv announced a strategic partnership to further enhance portfolios of both parties to serve customers around the world. 

The agreement was signed by Ali Amiri, Group Chief Carrier & Wholesale Officer, Etisalat Group, and Marco Dunhof, Chief Strategy Officer of Telserv, on the sidelines of the Mobile World Congress in Barcelona. 

Through the partnership, Etisalat will be able to provide its enterprise customers with a full global coverage of direct inward dialing, two way voice (unified communications), toll-free and mobile numbers. Telserv, for its part, will enhance its portfolio in the Middle East and African region. 

This agreement provides customers of both organisations with a broader solution portfolio, based on connectivity between Etisalat’s Tier-1 global network and the Telserv Global Voice Network (GVN) and all available number solutions. Through this strategic agreement, both organisations are able to address new markets, create and optimise business. Customers will benefit from this solution immediately and address challenges they were not able to do before. 

Commenting on the partnership, Ali Amiri, Group Chief Carrier & Wholesale Officer, Etisalat Group, said: “As one of the world’s fastest-growing telecom groups, Etisalat is focused on showing its commitment to excellence and innovation. We are committed to deliver a comprehensive portfolio of high quality wholesale services, extending the reach of mobile operators, carriers and ISPs globally. In partnership with Telserv, Etisalat will be able to service its enterprise customers even more with cost effective solutions.” 

Marco Dunhof, Chief Strategy Officer of Telserv, said: “We are very pleased with Etisalat as a strategic partner showing commitment for operational excellence and translating opportunities for customers. Etisalat has been a valuable organisation for years and have proved to add value to the market in general, but also to its partners.”