Dubai Land Department (DLD) has signed a cooperation agreement with Emirates NBD, with the bank offering customers installment plans on DLD’s services that will not be subject to any fees.

The agreement follows a study conducted by DLD’s finance and administrative affairs department to understand all bank names through which DLD customers pay their fees. The study revealed that approximately 38% of DLD’s fees paid by customers were made through Emirates NBD —  either through cheques issued by the Emirates NBD or by credit cards.

Saad Abdulla Al Hammadi,Senior Director of Finance and Administrative Affairs at DLD, said: “This joint agreement with Emirates NBD reflects our priority at DLD to satisfy our customers and enable financial facilities for payment of fees”. This advanced service enables customers to pay their fees using credit cards issued by the bank and to receive fee installments at a rate of zero percent. We also confirm that the bank does not impose any interest to its credit card holders, given that installment plans can be provided for a period longer than six months”.

Ahmed Al Marzouqi, Executive Vice President & General Manager of Retail Distribution at Emirates NBD, commented: “"We are delighted to partner with DLD as part of our joint effort to provide a convenient and flexible payment solution that gives DLD customers the option of paying their fees in installments and without any interest.  The importance of our strategic partnership with DLD is fully aligned with the vision of our leadership to position Dubai as the smartest city in the world. We are always looking to innovate in areas of new products and services that are of value to our customers.

These new financial facilities are being launched at DLD for the first time with the aim of satisfying the customers through smooth financial transactions.