Emirates NBD, a leading banking group in the region and active corporate citizen, has issued its 2017 annual Sustainability Report covering the organisation’s social, ethical, corporate governance and environmental performance across the previous year. The reports covers data on the UAE operations of Emirates NBD and the Group’s fully-owned subsidiary, Tanfeeth.

The report, prepared in accordance with the GRI Standards: Core option, is also aligned to the GRI G4 Financial Services Sector Disclosures and United Nations Global Compact (UNGC) Principles.

The report demonstrates Emirates NBD’s strong commitment to the UAE community and the Year of Giving initiative through financial and in-kind support. Over the past three years, Emirates NBD has contributed more than AED 88 million in financial investments towards advocacy programmes for the rights of people with disabilities, financial literacy, women’s empowerment, health and wellness, community development and the environment. In 2017, Emirates NBD signed a premier partnership agreement to become the official banking partner of Expo 2020 Dubai.

Key Highlights of Emirates NBD 2017 Sustainability Report:

Our People
● 8,207 full-time employees from 75 nationalities
● 62% employee engagement rate
● 36 people with disabilities hired within Emirates NBD Group

Community 
● 3151 active volunteers within the corporate volunteering Exchanger Programme 
● 26,678 hours volunteered in the local community
● Recipient of the Gulf Sustainability & CSR Award for the “Best Employee Volunteering Programme” of 2016-2017.
● 28 Emirates NBD branches are equipped with disability-friendly servicing facilities

Environmental
● Energy savings worth AED 1.9 million
● Launch of Green Auto Loan: discounts for loans to buy electric or hybrid cars
● Carbon neutral marketing events
● Expanding GHG calculations to include employees’ own commute to work

Financial
● Net Profit of AED 8.35 billion, up 15% y-o-y
● Net Interest Income has improved 7% y-o-y due to loan growth and the positive impact of recent rate rises
● Net Interest Margin has improved by 22 bps to 2.51% in Q4-17 from 2.29% in Q4-16, helped by rate rises 
● Total Income of AED 15.5 billion, up 5% y-o-y
● Total Assets at AED 470.4 billion, up 5% from end 2016
● Customer Loans at AED 304.1 billion, up 5% from end 2016
● Customer Deposits at AED 326.5 billion, up 5% from end 2016
● Credit Quality Ratios stable with Impaired Loan Ratio of 6.2% and Coverage ratio of 124.5%
● Liquidity Coverage Ratio of 146.0% and AD Ratio of 93.1% demonstrate healthy liquidity position
● Tier 1 Capital Ratio increased to 19.5% and Capital Adequacy Ratio advanced to 21.9% with retained earnings

Other
● Brand value USD 3.53 billion, highest brand value in the UAE among banks 
● Brand index 33