Ghaith Al Ghaith, CEO of flydubai said: “flydubai would like to express once again its deepest sympathies to all those who have lost loved ones in this terrible tragedy. The families of all those who have been affected by flight FZ981 remain our top priority. We would also like to express our gratitude for the work of the Russian officials, local authorities, emergency services and volunteers in difficult conditions in the aftermath of the accident and we continue to offer our support to them.”
 
flydubai has opened its Family Assistance Centre in Rostov-on-Don to provide support and information to bereaved families.
 
We would like to ask that the families and friends of those affected by this sad event are given the time and space they need to grieve.

Relatives are invited to call the numbers below for further information or visit the Family Assistance Centre which has been established in Rostov-on-Don. 

From inside Russia (toll free):
8 800 333 42 12
From outside Russia:
+44 20 3450 8853 or +971 4 293 4100 

flydubai will continue to issue further updates as more information becomes available.