Special Features
Cupola Teleservices
Cupola Teleservices (CTS) practically invented the concept of outsourced contact centre services in the Middle East region.
Cupola Teleservices is a UAE based company offering high quality services to both regional and international clients. Operating out of its world class facility in the Dubai Outsource Zone (DOZ); CTS employs over 800 staff from 26 countries conducting business transactions in more than 10 languages.
Today CTS is the preferred Contact Centre partner for a large number of multinational Blue Chip corporations and Fortune 500 companies.
CTS is a specialist in outsourced solutions. It delivers industry bench-marked services with a combination of experienced management, skilled and certified staff and leading edge technology.
With 99.9% system availability through fully flexible system design, CTS can develop bespoke solution for its customers, or alternatively, it can integrate with customers systems if required.
Website: http://www.cupolagroup.com